Уважаемые коллеги,

В последнее время было несколько случаев падения backend серверов. Несмотря на то, что это не вызывает полной потери работоспособности сервиса, нагрузка на оставшиеся сервера существенно возрастает, в результате чего возникает замедление работы, которое вы все сегодня наблюдаете.

Этими же падениями вызваны случаи потери настроек шлюзов.

Мы делаем все возможное для устранения проблем. Мы работаем с вендором над выяснением причины падений, а также планируем сегодня увеличить число backend серверов для более равномерного распределения нагрузки.

Приносим извинения за доставленные неудобства.

• Bugfixes
  • [ITLCF-218] — The audio setting “Ring to all audio devices” isn’t working
  • [ITLCF-1006] — Voicemail causes communicator to display both “voicemail” and “New mail” indicators
  • [ITLCF-1175] — Error while trying to update HD Voice from the communicator
  • [ITLCF-1184] — Check for updates doesn’t work via proxy
  • [ITLCF-1189] — History statistics dialog displays incorrectly
  • [ITLCF-1190] — The deleted contacts, which presence was monitored, can’t be sweeped out from the “Deleted” group
  • [ITLCF-1191] — Connection can’t be reestablished after the “Deleted” group has been cleared
  • [ITLCF-1193] — The full-screen mode may be detected incorrectly in some cases
  • [ITLCF-1194] — Contacts duplication
  • [ITLCF-1196] — Incorrect number extension handling in the calls history list
  • [ITLCF-1197] — The HD Voice log file hasn’t been attached to the bugreport message
  • [ITLCF-1198] — The CallProvisioned message without SDP stops the dialtone playing
  • [ITLCF-1199] — The presence monitoring state is lost when two contacts are merged
  • [ITLCF-1200] — Mouse wheel doesn’t works on the groups list
  • [ITLCF-1203] — The presence re-request doesn’t work
  • [ITLCF-1204] — Communicator brings itself to foreground while trying to reestablish the connection
  • [ITLCF-1205] — The communicator may crash while trying to check for the HD Voice plugin updates
  • [ITLCF-1208] — The “Push-to-talk” in the conference works only once
  • [ITLCF-1209] — The communicator doesn’t display the contacts from a secondary contacts folder
  • [ITLCF-1210] — The conference leaving confirmation dialog displays in the wrong state
  • [ITLCF-1211] — The communicator may crash in some cases while the call is in progress
  • [ITLCF-1212] — The call synchronization with reception console was broken
• Improvements
  • [ITLCF-1183] — Communicator displays the contacts custom presence status line
  • [ITLCF-1187] — File sharing usability improvements
  • [ITLCF-1188] — The new call volume now doesn’t set to the maximum
  • [ITLCF-1192] — The HD Voice plugin updates checking became faster
• New Features
  • [ITLCF-1186] — Communicator can be licensed for the whole server

The new release can be downloaded from the usual location at http://itoolabs.com/communicator/download/

• Bugfixes
  • [ITLCF-1080] — Error in the file quota description
  • [ITLCF-1081] — Reconnect after the communication link has been restored
  • [ITLCF-1082] — E-mails with different types are duplicated
  • [ITLCF-1083] — Incorrect communicator window size on netbooks
  • [ITLCF-1084] — Shortcut are “stick” when a file was drag&dropped on the communicator window
  • [ITLCF-1086] — The communicator should stop attempts to login when the user is changing their username or password
  • [ITLCF-1087] — Usability eror in the dialpad line
  • [ITLCF-1088] — The roster limit error is not handled
  • [ITLCF-1089] — Contacts duplicate
  • [ITLCF-1090] — The communicator can store two photos in the same contact record
  • [ITLCF-1091] — The communicator can’t read contacts changed in the WebMail
  • [ITLCF-1095] — If an address is in the “me” contact, the incoming messages from that address are shown as outgoing.
  • [ITLCF-1099] — File receiving problems
  • [ITLCF-1104] — Received files disappear from the list
  • [ITLCF-1105] — File sharing notifications may be sent again
  • [ITLCF-1106] — Notifications should have the same visual appearance
  • [ITLCF-1107] — The communicator may hang when processing new mail notification
  • [ITLCF-1108] — Incorrect name handling for the roster-only contacts in the contact window
  • [ITLCF-1109] — Presence blocking doesn’t work
  • [ITLCF-876] — There can be multiple copies of the “Self”-contact on slow connections
• Improvements
  • [ITLCF-986] — Include server version into the problem report
  • [ITLCF-1074] — Ringtone player improvements
  • [ITLCF-1103] — Detect the cookie session protection when trying to obtain the web-session
• New Features
  • [ITLCF-1073] — HD voice component in the installer

The new release can be downloaded from the usual location at http://itoolabs.com/communicator/download/

• New Features
  • [ITLCF-1059] — HTTPS Proxy support for HTTP requests
• Improvements
  • [ITLCF-1045] — Entry fields minor graphics improvement
  • [ITLCF-1064] — File download dialog has been made more user friendly
• Bugfixes
  • [ITLCF-1023] — Communicator ringing all sound devices even whilst configured to ring only the default one
  • [ITLCF-1048] — Incorrect event processing might lead to objects duplication
  • [ITLCF-1075] — Crash while deleting history items
  • [ITLCF-1078] — Incorrect identification of local IP Address leading to broken NAT traversal
  • [ITLCF-1079] — The star symbols replacing a cached password on the login page were not displayed
  • [ITLCF-1076] — Memory leak
  • [ITLCF-1077] — An error of registering module during installation

The new release can be downloaded from the usual location at http://itoolabs.com/communicator/download/

• New Features
  • [ITLCF-1055] — History clearing function
• Improvements
  • [ITLCF-1057] — Display RealName when a call comes from a SIP-phone that has a RealName
  • [ITLCF-1058] — The Communicator is supposed to reconnect after a connection restore, even if the option “Remember Password” was not selected.
  • [ITLCF-1067] — Clear the inbox after a voice mail has been deleted.
• Bugfixes
  • [ITLCF-1049] — Unnecessary server exchange during the file list pickup
  • [ITLCF-1050] — The application disconnects when getting the XMPP contact cards
  • [ITLCF-1051] — Infinite loop may occur when reading a file from the server
  • [ITLCF-1052] — The statistics is getting sent too often
  • [ITLCF-1053] — Pointer corruption in the XIMSS layer
  • [ITLCF-1056] — Contact identification error on the History tab
  • [ITLCF-1060] — Data on the dialer screen doesn’t clear after logout
  • [ITLCF-1061] — Media component licensing error
  • [ITLCF-1062] — Resources leak in the file list
  • [ITLCF-1063] — Errors on the “Files” tab
  • [ITLCF-1066] — The login button stopped working after connection release
  • [ITLCF-1068] — Improvements on ringtone management interface
  • [ITLCF-1069] — Contact sorting malfunctions
  • [ITLCF-1071] — File uploading error leads to another error
  • [ITLCF-1072] — Conference duration is displayed in an incorrect way on the History tab

The new release can be downloaded from the usual location at http://itoolabs.com/communicator/download/

This critical update fixes a compatibility issue with CGP 5.3.1 which was released yesterday.

If you are going to install CGP 5.3.1 please make sure all Communicators have been upgraded to this release (1.3.13), older releases will cause excessive session consumption which will eventually make a CGP server run out of resources.

The new release can be downloaded from the usual location at http://itoolabs.com/communicator/download/

We are pleased to announce the beta program is finished which means the ITooLabs Communicator is officially out. You can purchase a perpetual license right now by following this link: http://itoolabs.com/communicator/buy/ or by clicking the ‘Buy’ button from the Communicator’s Help -> Check or Update page.

The perpetual license only costs 20 EUR and gives you access to all future releases of Communicator. We have volume discounts so you can buy multiple licenses for a domain at a discount price.

If you need branding, customization or have any other requests or inquiries please do not hesitate to contact our sales team at sales@itoolabs.com.

• This release highlights:
  • Call recording during a conference (ITLCF-889)
  • Scheduled conferencing using calendar with CGP 5.3 (ITLCF-898)
  • Ascending ring volume (ITLCF-916)
• Improvements
  • [ITLCF-900] — vcard-temp pooling
  • [ITLCF-901] — ClientID support for chats
  • [ITLCF-902] — Display contact details when forwarding a contact
  • [ITLCF-903] — Saving XMPP avatars in vCards
  • [ITLCF-907] — Block the second double-click on TrayMailWindow
  • [ITLCF-917] — Add hints to links in the conference parameters window
  • [ITLCF-921] — Add the option of entering DTMF during a conference
  • [ITLCF-926] — ORIGUID element processing
  • [ITLCF-927] — Refresh an event in case a user has changed the conference date/time/participants
  • [ITLCF-933] — Add year to the time marks
• Bugfixes
  • [ITLCF-876] — Multiple self-contact duplication
  • [ITLCF-878] — The chat history parser crashes in the contact window
  • [ITLCF-888] — An “empty” host during the auto detection of the server address
  • [ITLCF-894] — File size indication doesn’t fit into the files list
  • [ITLCF-895] — An error when pasting a large text fragment into the chat window
  • [ITLCF-904] — Incorrect extensions validation in the merging window
  • [ITLCF-906] — The scroll bar disappears after the chat window has been resized
  • [ITLCF-909] — The automatic dial combo-box in the “Dialer” bookmark is not cleared after logging in with another account
  • [ITLCF-911] — Unnecessary hotkey identification in the new message notification window
  • [ITLCF-918] — Unnecessary server exchange when changing contact data
  • [ITLCF-924] — Adding a contact to a new group causes the application to crash
  • [ITLCF-925] — A syntax error in the invitation to join the conference
  • [ITLCF-928] — Quick closing of the list on the dialer panel doesn’t work
  • [ITLCF-931] — The application crashes at restart
  • [ITLCF-940] — Incorrect codec order when answering an incoming call

The new release can be downloaded from the usual location at http://itoolabs.com/communicator/download/

ITooLabs iSync Agent 0.9.11 Released

If you have upgraded to Snow Leopard we recommend that you uninstall the previous version of the Agent, by using the Uninstall script, before installing the new one. Please note, the script will remove all your Agent settings (login, password, network)

• New Features
  • [ISYNCPLUG-96] Mail notifier
• Bug fixes
  • [ISYNCPLUG-94] Get trial license bug
  • [ISYNCPLUG-106] Technical domain is used for listFeatures
  • [ISYNCPLUG-107] Application does not work with Snow Leopard
• Improvements
  • [ISYNCPLUG-101] Change the structure of the application files

Download from http://itoolabs.com/isyncagent/download/

NOTE: Because the ITooLabs Sync Tool is still is beta stage it is strongly recommended to make a full backup of your contact list.

ITooLabs Communicator 1.3.8 Released.

Changes since the previous version:

• Improvements
  • [ITLCF-840] — chat window closing confirmation when the chat is activу

.

• Bug fixes
  • [ITLCF-778] — a contact’s photo may disappear
  • [ITLCF-827] — conference time displayed incorrectly
  • [ITLCF-842] — incorrect chat window painting after restoring from taskbar
  • [ITLCF-843] — a chat window isn’t brought to the foreground when it overlaps with another application window
  • [ITLCF-844] — incorrect text displaying in the flyout panel
  • [ITLCF-847] — error detecting the default web browser
  • [ITLCF-850] — a voicemail is displayed as “new” even after it was played in another mail client
  • [ITLCF-851] — contact editing error

The new release can be downloaded from the usual location at http://itoolabs.com/communicator/download/